Cancellation / Return / Exchange Policy
Return Policy for Potlee Box:
At Potlee Box, we strive to deliver products of the highest quality. However, if you receive a damaged or wrongly shipped item, we are here to help.
Eligibility for Return:
1. Items are eligible for return only if they are damaged or incorrectly shipped.
2. To be eligible for a return, a complete and uncut video of the unboxing is required. The video must:
• Clearly show the entire package from all sides.
• Be taken in one go, without any cuts or edits, capturing the unboxing process.
Please note that returns without a proper unboxing video will not be accepted.
If you have any questions or concerns, feel free to contact us!